Search, Searching, Still Searching

Most of your visitors come to your site because they’ve plugged in a search term at Google. Then they scan your landing page for a product photo or link to their searched-for item. If they don’t pick up any kind of “scent” of the item, no obvious trail to follow, they might leave – just another Bounce statistic. You’d hope instead, that they would enter their search term into your onsite Search box.

Now, put yourself in their shoes and imagine that you look up to the top of the page for the box and see the word “Find” instead of “Search” – better, eh? Who wants to Search? No one. We want to Find.

It’s just a hunch, but I think “Find” would retain some small percentage of the potential Bouncers. If you have a good flow of traffic, it would be easy to test on just a portion of your landing page visitors. A one-word type change.

But, beware: Don’t try this unless your onsite Search/Find Engine is tuned up and delivering relevant results. Check the keywords that your most profitable customers search on. Do each of these keywords come up in your onsite search results? Do those result pages match the conversion path that your best customers use to reach a conversion page? Or do they lead to cul de sacs of info overload and walls of words?

If you can set these “searchers” on the right path to “find” highly relevant quick-scan results, you can send them down a fully lubricated conversion funnel, just a few slippery steps from becoming a Conversion statistic.

If you try it, let me know how it tests.  –Jon Byous

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How Many Words Is One Visualization Worth?

Another Upswing on the Way

y-axis: Your Opportunities / x-axis: 2010

Those of us in marcom aimed at tech purchasers have a built-in communications advantage. Our audiences are smart and comprehend complex subjects quickly.

Question: So why don’t we use data visualization graphics in our web pages more often?

A well-designed, statistically valid graphic really says a lot to these audiences very quickly. It adds numeric credibility and memorability to the message. A good chart is much more “information dense” than text or mixed text and numbers. (But, of course, our viewers are also very good at sniffing out a B.S. hype chart, so make sure both the facts and the graphic presentation are solid and real, relevant and helpful.)

Here’s a great start: a single-page chart that gives you a glance at most every chart type in use today. Just click on this Periodic Table of Visualization Methods and mouse over the “elements.” Take a look at the many data graphic possibilities you can use to fortify and “imprint” your message – in a very small space.

http://www.visual-literacy.org/periodic_table/periodic_table.html

– Jon

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We’re Lucky to Have Local Tech Creatives

Young fresh talent is blooming everywhere.

Agencies Need to Think Like Software Companies
Well written by Allison Mooney for Advertising Age – 9.29.09
Adage.com posted this article in their DIGITALNEXT blog. Focus: The role of technical creatives, creative techies, and the value of a constant tweak, change, re-release cycle. It’s a new mindset. The reader comments are great. The last one reverses the article’s title/perspective: maybe software companies need to think like agencies…

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